People living with kidney disease want the same things everyone wants: to enjoy life, perhaps watch their children and grandchildren grow up, give back to their communities, and have hope for many more moments of joy.
At Satellite Healthcare, we begin by getting to know each patient personally and understanding what's most important to them. Then we help the patient understand their options so they can make decisions to improve their health and wellbeing.
At the heart of all we do, our purpose–to be a catalyst for the transformation of kidney care–fuels our employees and fosters a culture focused on innovation and delivering transformational ideas. At Satellite, being a catalyst means we are always looking for ways to make a positive impact on patients and we're never satisfied with the status quo. We are committed to advancing kidney care to help people live better lives.
Our reputation as a leader in quality healthcare is based on independent reporting on patient satisfaction and health outcomes. Each year, the Centers for Medicare and Medicaid Services conducts a careful review of dialysis centers and surveys patient opinions. Satellite Healthcare teams come out on top consistently in both categories.
Eighty percent of Satellite Healthcare centers were rated 4 or 5 out of 5 stars for patient satisfaction, compared with the national average of 52%. No Satellite centers were rated 1 or 2 stars, compared to the national average of 19%.
(Source: Centers for Medicare Services Patient Experience Survey released April 2022)
Sixty-two percent of Satellite Healthcare centers were rated 4 or 5 out of 5 stars for quality, compared with the national average of 48%.
(Source: Centers for Medicare Services Quality of Patient Care Star Rating released Fall 2020)
Satellite Healthcare's commitment to people living with kidney disease extends beyond the doors of our centers. Our teams donate money, time, and talent to help people living with kidney disease live the best, most joyful lives possible.
Satellite Healthcare allows each physician's voice to be heard. As a physician-led organization, nephrologists and other specialists are actively involved in every aspect of the organization, innovation with new ways to advance patient care.
Satellite Healthcare is recognized nationally as a leader in improving patient care standards and increasing patients' quality of life. Our research focuses on care delivery and process improvement, leading to findings that can be adopted and implemented throughout the CKD community.
The most important person on any care team is the patient. Treatment plans include individualized, continuing education, so those under our care have the information they need to live longer, healthier lives.