Meet the team guiding Satellite Healthcare

I have unfortunately experienced the loss of a loved one from complications of end stage kidney disease and, therefore, I am passionate about our mission to deliver the best quality care to our patients regardless of financial ability. Away from the office I enjoy yoga, sports, theatre, arts, movies and spending time with my family and dogs.

Jeffrey Goffman is Chief Executive Officer at Satellite Healthcare.

Jeffrey is a seasoned healthcare executive with more than 20 years of experience in multi-state, multi-site healthcare services with a broad focus on physician practice management, patient quality care, alternative payment models, operations, compliance, ancillary services, MSO support services, de novos, acquisitions and hospital joint ventures. 

Jeffrey was the Chief Executive Officer of Integrated Oncology Network, LLC (ION), which he founded in 2008 and led until 2019.  ION is a national oncology company headquartered in Nashville, Tenn., that provides management services to its physician and hospital partners.  ION owns more than 50 oncology centers in 17 states and in partnership with approximately 450 physicians (medical oncologists, radiation oncologists, urologists & surgeons) and 20 hospitals, including some of the most prestigious healthcare systems in the United States.  ION provides all MSO services and operations oversight. Jeffrey led ION through a private equity recapitalization in 2018, and thereafter, successfully implemented a growth strategy that more than tripled the size of ION. 

Jeffrey was previously the Chief Executive Officer of OnCURE Medical Corp. (OnCURE) from its inception in 1998 until 2006.  OnCURE was one of the largest providers of outpatient radiation oncology care in the United States. OnCURE was private equity-sponsored and sold in 2006, at which time, it owned and managed 40 centers in California and Florida and affiliated with approximately 100 physicians.   

He currently serves on the board of directors of OneGI, a gastroenterology physician practice management company. Jeffrey is also a passionate member of the board of directors of the American Cancer Society’s CEOs Against Cancer and CureDuchenne, which is dedicated to saving the lives of young boys.

Jeffrey holds a Bachelor of Science degree in Accounting from the Barney School of Business at the University of Hartford.  He is a former licensed Certified Public Accountant and a member of the American Institute of Certified Public Accountants.

A common thread exists among all of our clinical staff, regardless of where patient care occurs. And that is the unrelenting commitment to helping our patients live life to the fullest.

As President & Chief Operating Officer, Bernadette leads dialysis and health services operations at Satellite Healthcare, including delivery of care and treatment within the clinic, home, and acute care settings. She also oversees provider contracting, human resources, procurement, strategy and other patient and professional services for new strategic business ventures.

A registered nurse and a former dialysis nurse, Bernadette has many years of clinical experience and an outstanding track record of business success. She has served as a senior-level health care executive working with a who’s who of organizations, including dialysis companies, hospitals, integrated delivery systems, physician practices, national and regional health plans, several ambulatory care lines of business, health services and home health agencies.

Bernadette holds an MBA from The George L. Graziadio School of Business at Pepperdine University and a B.S. in Nursing from Dillard University in New Orleans. She was also a founding member of the Laureate Academy Charter School’s Board of Directors, serving on the Finance Committee and as the Chairman of the Development Committee. Bernadette is a member of the board of directors of the National Kidney Foundation for Northern California and the Pacific Northwest and a member of Adaptive Business Leaders (ABL), a professional innovation organization for executives.  Other key memberships include a long-standing membership in the American College of Healthcare Executives (ACHE), National Association of Health Services Executives (NAHSE) and National Healthcare Association, formerly known as National Renal Administrators Association.

Thoughtful, person-centered technology solutions help improve patient outcomes and staff efficiencies. Plus, data from these solutions speed up the pace of research as we search for clinical improvements that make life better for our patients.

Jeff Brown is an IT executive with extensive experience in guiding the use of innovative technology in healthcare settings. His background includes strategic initiatives in the areas of informatics, technology, operations, and finance.

Before joining Satellite Healthcare, Jeff was Chief Information Officer at Martin’s Point Healthcare, a not-for-profit integrated delivery system, in Portland, Maine. In this role, he was responsible for developing and implementing an IT strategic plan that aligned with efforts across the organization.  While at Martin’s Point Healthcare, Jeff also assumed interim leadership roles in Operations and Finance.

Throughout his career, Jeff has held positions of progressive responsibilities. His workplaces prior to Martin’s Point Healthcare include Cerner Corporation, Children’s Hospitals in Boston and Seattle, and Deloitte Consulting.  His hands on approach within these organizations resulted in strong employee, patient, member, and provider satisfaction.

Jeff’s broad experience and specific expertise support Satellite Healthcare’s status as a leading provider of kidney care as well as our role within today’s highly competitive, value-based healthcare marketplace.

Jeff holds a Master of Science degree in Information Technology, Informatics from Northeastern University and Bachelor of Science in Psychology from University of Kansas. 

I bring a positive team approach to my work, which allows me to strengthen Satellite Healthcare’s position as a leader in kidney care.

Brice has been working with healthcare-related businesses for more than 20 years and has been responsible for financial reporting, tax reporting, physician practice management, hospital joint ventures, value based care models as well as acquisition-related activities.

Previously, Brice was the Chief Financial Officer and Chief Accounting Officer for Integrated Oncology Network, Senior Director of Finance and Controller for Prospect Medical and the Vice President and Corporate Controller for Pacific Health Corporation. From 1999 to 2011, Brice was an Assurance Manager and Senior Manager in the Healthcare Group for the public accounting firms of Deloitte and Moss Adams, respectively.

Brice attained a Certified Public Accountant license in California and holds bachelor’s degrees in Accounting and Finance from California State University of Long Beach.

Every patient deserves the best life possible, and our role is to find ways to support them and their needs at the time, in the place, and in the way that they need it.

As Chief Administrative Officer at Satellite Healthcare, Marsha leads many transformational growth initiatives and manages key strategic partner relationships with like-minded organizations that focus on innovations for kidney patients. Marsha is known for creating high-impact, long-term value, leading people with purpose and executing on change for good and growth. She thrives on bringing Satellite Healthcare’s well-recognized commitment to quality to new partners and caregivers, allowing patients with chronic kidney disease to receive the best care. 

Previously, Marsha worked at DaVita HealthCare Partners where she served as Vice President of Corporate Development on a senior strategic development team. She also held roles in Business Development, Mergers and Acquisitions, and Hospital Services.

Marsha has also held executive management positions with InSight Health Corporation, HealthSouth, and Alliance HealthCare Services as well as consulting relationships with a host of notable healthcare organizations.

Marsha is an active member of the American College of Healthcare Executives, Society for Healthcare Strategy & Market Development, National Renal Administrators Association, HIMSS, Women in Technology, CA. Additionally, Marsha is a member of the board of directors of the National Kidney Foundation in Southern California. The CVS-SHC Management Board, and Satellite Healthcare Board Finance and Strategy Committees.

Marsha holds both a Bachelor’s Degree in Health Services Management and Organizational Leadership and a Master’s Degree in Organizational Leadership from Chapman University. Her professional training includes GE Healthcare, as well as course work at UCLA, Harvard Business School, UC Irvine and UC Berkeley, and Stanford University. 

I think about growth from the perspective of how we can meet patients where they are, and make it as easy as possible for them to receive the best, most seamless kidney care possible.  This is what inspires me every day.

Ken excels at cultivating and nurturing meaningful collaborations between physicians, hospitals and health systems. This talent supports his efforts to build and expand our care network, delivering value to kidney patients, their caregivers, and the broader health care system.

Ken brings a wealth of experience and an outstanding record of accomplishment to the organization. He has held a leadership role at U.S Renal Care, where he built and developed a consulting team focused on joint strategic planning engagements with affiliated physicians and co-founded Nephrology Business Leadership University with Dallas Renal Group and UCSD. At DaVita Healthcare Partners, he led a national sales team focused on inpatient/outpatient kidney care services and partnership opportunities with hospitals, physicians and integrated health networks and growing the business through mergers, acquisitions and joint ventures. In addition to his work in dialysis, Ken also has experience in consulting, financial services and digital marketing.

Ken holds a BA in Economics from the University of Wisconsin-Madison and a MBA in Finance from New York University.

My work is about creating a positive workplace culture and people support programs where employees are satisfied, fulfilled and inspired.  This helps our employees be their best at caring for others and developing their careers.

Estrella Parker leads our people and culture strategy and Human Resources function with responsibility for attracting and retaining talent to providing a total employee value experience that rewards, develops, and inspires our employees to be their best selves in working together to live our mission.

Estrella has more than 20 years’ experience in human resource capital management and change management business transformation at large healthcare and international Fortune 500 companies. Prior to joining Satellite Healthcare, she spent 10 years with The Clorox Company, as Senior Director for HR Global Solutions and HR Global Business Partnership. Prior to that position, she served as Vice President, Human Resources at Kaiser Permanente, as well as National Director of Strategic Change and Organization Effectiveness at The Prudential Insurance Company.

Estrella earned an MBA from the Anderson Graduate School of Management at the University of California, Los Angeles, and a Bachelor’s Degree in Computer Science from the University of the Philippines. In addition, she holds a Professional Coaching Certification from New Ventures West. She currently serves on the Board of Trustees for the Oakland Museum of California.

I believe that individualized patient care is a fundamental human right. I’m passionate about improving the care of our patients and empowering them to live better lives.

Brigitte’s expertise as a nephrologist, researcher and university educator permeates the organization and reaches patients and staff in the form of a compassionate, leading-edge approach to person-centered kidney care.

Brigitte leads Satellite Healthcare’s Quality and Medical Policy strategy and oversees the clinical strategy and development of the organization to improve patient outcomes. She directs the organization’s applied research efforts and serves as chief of staff for Medical Directors and referring physicians. An industry thought leader with many well-earned accolades and awards, Brigitte is frequently invited to present at national and international meetings.

Brigitte graduated summa cum laude from the Albert Ludwig University of Freiburg, Germany and completed residency and research fellowships in Chicago at Rush-Presbyterian-St. Luke’s Medical Center, Northwestern University and the University of Chicago.

Home dialysis is a beautifully orchestrated collaboration between nephrologists, the treatment support team, patient, and caregiver leading to a better quality of life for those living on dialysis.

Keith leads Satellite Healthcare’s home dialysis strategy to grow the adoption and expand the services that help people living with kidney disease enjoy the benefits and flexibility of treatment modalities centered in their home. Keith brings to this role extensive and diverse leadership experience with organizations that provide direct engagement with patients in meeting their myriad needs. 

Before he joined Satellite Healthcare, he served as Chief Operating Officer at New Season, a nationwide group of accredited opiate addiction treatment centers, where he focused on evolving the organization towards a patient-centric, quality-focused industry leader.

Earlier, he served as Regional Vice President of Fresenius Medical Care-North America, and subsequently led the company’s home therapy operations, developing, establishing and driving its growth and operational strategy.  Keith’s leadership tenure additionally included Dermatology Associates of Wisconsin, CorSolutions Inc., and HealthCor.

Keith attained a Bachelor of Arts degree in Biology and Master of Arts degrees in Biology and German at Texas Tech University.  He volunteers as a mentor with Edge4Vets, working with returning military veterans to review their resumes and place them in the Life Sciences industry.

It’s extremely exciting to be on the forefront of the change that is happening in healthcare. My role at Satellite Healthcare enables me to work with payers and physicians to bring the highest quality care to patients with kidney disease.

Jim Glafkides provides executive oversight for Managed Care Services, which includes payer contracting, credentialing and integrated care. Additionally, he is actively involved in Satellite Healthcare’s response to the future direction of kidney care as addressed in the Executive Order on Advancing American Kidney Health.

Under Jim’s leadership, the Center for Medicare and Medicaid Innovation (CMMI) selected Satellite Healthcare to implement a Kidney Contracting Entity (KCE) Model demonstration with a goal to enhance proactive, preventive and cost-effective kidney care for Medicare beneficiaries with late-stage chronic kidney disease or end stage kidney disease. Central to this effort is bringing to patients the innovations, high-quality outcomes and convenience associated with home dialysis, while preparing for transplant.

Prior to his role at Satellite Healthcare, Jim was a Senior Contracts Manager and managed a portfolio of hospital, skilled nursing, mental health, home health and value-based dialysis contracts for Kaiser Permanente’s Northern California Region.  He worked in collaboration and conjunction with its Health Plan/Hospital and Physician leadership teams to ensure patients obtained access to medical services not provided within the Kaiser integrated system. Prior to his contracting role, he served as an analyst for its end stage renal disease operations.  

Jim graduated the University of California, Davis, with a Bachelor of Science degree in Exercise Science – Exercise Physiology, and Saint Mary’s College with a Master of Science degree in Health Services Administration.

Ensuring compliance and managing risk is a continuous process to adhere to regulatory guidelines, improve operational efficiencies, and increase quality of care.

Cassandra Pullen, JD, is Satellite Healthcare’s Vice President, Risk Management & Chief Compliance Officer and leads the organization’s sustained, long-term compliance with health care laws, rules and regulations. She believes that, in addition to managing risk for the organization, ensuring compliance improves operational efficiencies, and contributes to increases of quality of care provided to patients.

Prior to joining Satellite Healthcare, Cassandra has served as a Director of Compliance at University Hospitals of Cleveland, Faculty Services Organization and Kaiser Permanente of Ohio. Just before coming to Satellite Healthcare, she was a Senior Director of Ethics and Compliance for Fresenius Medical Care, NA. 

Cassandra received her law degree at Cleveland State University’s Marshall College of law, and a Bachelor of Arts degree in Urban Planning and Economic and Community Development at Bradford College in Massachusetts.

Cassandra is a Certified Compliance and Ethics Professional with the Society of Corporate Compliance and Ethics (SCCE); she attained her Certification in Healthcare Compliance with the Health Care Compliance Association (HCCA).

She has provided Pro Bono work and has served on the Board of several nonprofit charitable organizations for a number of years. 

Nothing is more rewarding than informing and connecting people through communications that positively influence behavior and action.

Patrice Smith leads Marketing, Communications and Public Policy for Satellite Healthcare. She effectively tells our story, increases our brand presence and advocates for our patients. Patrice’s work touches internal and external audiences, including employees, physicians, patients, influencers, media and policy makers.

Patrice has an extensive background in public relations and communications. Over the past two decades, she has honed her skills in corporate, not-for-profit and agency settings. She has managed high profile corporate communications departments at health care, pharmaceutical and financial services companies. Patrice has focused on executive and employee communications, video production, speaker placements, crisis communications, influencer engagement and community and government affairs.

Patrice holds a BA in Public Relations from San Jose State University. She also has a certificate from Harvard Business School, Executive Education Program. During her career, Patrice has received more than 20 awards for her work, including an Emmy nomination for the television series, City Walk. She is a member of the Public Relations Society of America. In her spare time, she lends her communications skills to various nonprofit organizations.

True success is about bringing value, and value begins and ends with people. Empowering teams to build practical, logical plans that translate a vision into reality is at the core of any strategic accomplishment.

Clayton guides teams throughout the organization to realize key growth and strategic initiatives that advance Satellite Healthcare’s mission. Additionally, Clayton led the establishment of the Satellite Healthcare Office of Strategy Management, contributing to continual improvement within the organization, and ensuring Satellite Healthcare’s business sustainability.

Clayton has deep experience developing strategy and improving operational efficiency for health care organizations.

Prior to joining Satellite Healthcare, Clayton served as an operations and marketing-communications leader at Preferred Homecare l Lifecare Solutions (a portfolio company of healthcare-focused private equity firm Beecken Petty O'Keefe, acquired by Lincare), and as corporate strategy lead at Coram Healthcare during its acquisition by CVS Health.  In these roles, he led teams that boosted revenue and increased market share, while reducing costs and improving patient care.

Clayton graduated from Colorado Christian University with a Bachelor of Science degree in Business Administration Management and has extensive training in regulatory compliance. 

Satellite Healthcare’s leaders, clinicians, employees and board members come together with a single focus, to proactively address the impact of chronic kidney disease while finding innovative ways to make the life of each kidney patient the best it can be.

Satellite Healthcare is a national force in delivering strong patient health outcomes and a high degree of patient satisfaction.  It builds its operations, innovations and structure around the needs and aspirations of each individual patient.

I’m proud to serve on Satellite Healthcare’s Board because my utmost priority closely mirrors the organization’s mission, which is to make life better for people living with kidney disease.

When not-for profit organizations understand their tax status, they can abide by their obligations and more comprehensively plan how best to deliver their services.

Satellite Healthcare was an early adopter of home dialysis and has the highest percentage of patients on this modality.   I’m drawn to the organization because of its enduring commitment to treat kidney patients with the most appropriate, individualized and compassionate care for their needs. Satellite Healthcare is a transformational force in the dialysis industry.  Together, as a family of health care providers and patients, we are working toward individualized and empowered patient care.

Companies are better able to deliver on their mission when the functions that comprise them work arm-in-arm with a unified vision.  Satellite Healthcare’s focus on making life better for people with kidney disease is the North Star that guides everything they do.

Helping people with chronic disease change long-held habits is difficult without trained, invested care providers and the right tools to keep them on track.  Satellite Healthcare’s holistic, patient-focused care teams empower patients with the information to make decisions for a longer, healthier life.

Sarah Blanchard’s work within an organization that is focused on preventing and managing diabetes and hypertension – two major contributors to kidney disease - brings great benefit to Satellite Healthcare’s Board.

 Ms. Blanchard is Chief Financial Officer and Chief Operating Officer at Omada Health, based in San Francisco. Omada Health works to change habits of people with chronic conditions to improve their health through sustainable lifestyle change, decreasing healthcare costs.

Satellite’s research focus on how best to deliver care has improved the standard of care within its centers and across the industry. Its patients, and those throughout the chronic kidney disease community, are the better for it.