Meet the team guiding Satellite Healthcare

I have unfortunately experienced the loss of a loved one from complications of end stage kidney disease and, therefore, I am passionate about our mission to deliver the best quality care to our patients regardless of financial ability. Away from the office I enjoy yoga, sports, theatre, arts, movies and spending time with my family and dogs.

Jeffrey Goffman is Chief Executive Officer at Satellite Healthcare.

Jeffrey is a seasoned healthcare executive with more than 20 years of experience in multi-state, multi-site healthcare services with a broad focus on physician practice management, patient quality care, alternative payment models, operations, compliance, ancillary services, MSO support services, de novos, acquisitions and hospital joint ventures. 

Jeffrey was the Chief Executive Officer of Integrated Oncology Network, LLC (ION), which he founded in 2008 and led until 2019.  ION is a national oncology company headquartered in Nashville, Tenn., that provides management services to its physician and hospital partners.  ION owns more than 50 oncology centers in 17 states and in partnership with approximately 450 physicians (medical oncologists, radiation oncologists, urologists & surgeons) and 20 hospitals, including some of the most prestigious healthcare systems in the United States.  ION provides all MSO services and operations oversight. Jeffrey led ION through a private equity recapitalization in 2018, and thereafter, successfully implemented a growth strategy that more than tripled the size of ION. 

Jeffrey was previously the Chief Executive Officer of OnCURE Medical Corp. (OnCURE) from its inception in 1998 until 2006.  OnCURE was one of the largest providers of outpatient radiation oncology care in the United States. OnCURE was private equity-sponsored and sold in 2006, at which time, it owned and managed 40 centers in California and Florida and affiliated with approximately 100 physicians.   

He currently serves on the board of directors of OneGI, a gastroenterology physician practice management company. Jeffrey is also a passionate member of the board of directors of the American Cancer Society’s CEOs Against Cancer and CureDuchenne, which is dedicated to saving the lives of young boys.

Jeffrey holds a Bachelor of Science degree in Accounting from the Barney School of Business at the University of Hartford.  He is a former licensed Certified Public Accountant and a member of the American Institute of Certified Public Accountants.

A common thread exists among all of our clinical staff, regardless of where patient care occurs. And that is the unrelenting commitment to helping our patients live life to the fullest.

As President & Chief Operating Officer, Bernadette leads dialysis and health services operations at Satellite Healthcare, including delivery of care and treatment within the clinic, home, and acute care settings. She also oversees provider contracting, human resources, procurement, strategy and other patient and professional services for new strategic business ventures.

A registered nurse and a former dialysis nurse, Bernadette has many years of clinical experience and an outstanding track record of business success. She has served as a senior-level health care executive working with a who’s who of organizations, including dialysis companies, hospitals, integrated delivery systems, physician practices, national and regional health plans, several ambulatory care lines of business, health services and home health agencies.

Bernadette holds an MBA from The George L. Graziadio School of Business at Pepperdine University and a B.S. in Nursing from Dillard University in New Orleans. She was also a founding member of the Laureate Academy Charter School’s Board of Directors, serving on the Finance Committee and as the Chairman of the Development Committee. Bernadette is a member of the board of directors of the National Kidney Foundation for Northern California and the Pacific Northwest and a member of Adaptive Business Leaders (ABL), a professional innovation organization for executives.  Other key memberships include a long-standing membership in the American College of Healthcare Executives (ACHE), National Association of Health Services Executives (NAHSE) and National Healthcare Association, formerly known as National Renal Administrators Association.

I bring a positive team approach to my work, which allows me to strengthen Satellite Healthcare’s position as a leader in kidney care.

Brice has been working with healthcare-related businesses for more than 20 years and has been responsible for financial reporting, tax reporting, physician practice management, hospital joint ventures, value based care models as well as acquisition-related activities.

Previously, Brice was the Chief Financial Officer and Chief Accounting Officer for Integrated Oncology Network, Senior Director of Finance and Controller for Prospect Medical and the Vice President and Corporate Controller for Pacific Health Corporation. From 1999 to 2011, Brice was an Assurance Manager and Senior Manager in the Healthcare Group for the public accounting firms of Deloitte and Moss Adams, respectively.

Brice attained a Certified Public Accountant license in California and holds bachelor’s degrees in Accounting and Finance from California State University of Long Beach.

Every patient deserves the best life possible, and our role is to find ways to support them and their needs at the time, in the place, and in the way that they need it.

As Chief Brand Officer, Marsha amplifies the organization’s purpose driven narrative of compassionate care and patient-first culture with key audiences, including employees, patients, physicians and other stakeholders. Additionally, she preserves and enhances the differentiation of Satellite Healthcare’s culture and brand as the best choice for a provider, partner or employer.

Marsha has held several strategic leadership positions within Satellite Healthcare during her tenure.

Previously, Marsha worked at DaVita HealthCare Partners where she served as Vice President of Corporate Development on a senior strategic development team. She also held roles in Business Development, Mergers and Acquisitions, and Hospital Services.

Marsha has also held executive management positions with InSight Health Corporation, HealthSouth, and Alliance HealthCare Services as well as consulting relationships with a host of notable healthcare organizations.

Marsha is an active member of the American College of Healthcare Executives, Society for Healthcare Strategy & Market Development, National Renal Administrators Association, HIMSS, Women in Technology, CA. Additionally, Marsha is a member of the board of directors of the National Kidney Foundation in Southern California. The CVS-SHC Management Board, and Satellite Healthcare Board Finance and Strategy Committees.

Marsha holds both a Bachelor’s Degree in Health Services Management and Organizational Leadership and a Master’s Degree in Organizational Leadership from Chapman University. Her professional training includes GE Healthcare, as well as course work at UCLA, Harvard Business School, UC Irvine and UC Berkeley, and Stanford University.

I think about growth from the perspective of how we can meet patients where they are, and make it as easy as possible for them to receive the best, most seamless kidney care possible.  This is what inspires me every day.

Ken excels at cultivating and nurturing meaningful collaborations between physicians, hospitals and health systems. This talent supports his efforts to build and expand our care network, delivering value to kidney patients, their caregivers, and the broader health care system.

Ken brings a wealth of experience and an outstanding record of accomplishment to the organization. He has held a leadership role at U.S Renal Care, where he built and developed a consulting team focused on joint strategic planning engagements with affiliated physicians and co-founded Nephrology Business Leadership University with Dallas Renal Group and UCSD. At DaVita Healthcare Partners, he led a national sales team focused on inpatient/outpatient kidney care services and partnership opportunities with hospitals, physicians and integrated health networks and growing the business through mergers, acquisitions and joint ventures. In addition to his work in dialysis, Ken also has experience in consulting, financial services and digital marketing.

Ken holds a BA in Economics from the University of Wisconsin-Madison and a MBA in Finance from New York University.

I believe that individualized patient care is a fundamental human right. I’m passionate about improving the care of our patients and empowering them to live better lives.

Brigitte’s expertise as a nephrologist, researcher and university educator permeates the organization and reaches patients and staff in the form of a compassionate, leading-edge approach to person-centered kidney care.

Brigitte leads Satellite Healthcare’s Quality and Medical Policy strategy and oversees the clinical strategy and development of the organization to improve patient outcomes. She directs the organization’s applied research efforts and serves as chief of staff for Medical Directors and referring physicians. An industry thought leader with many well-earned accolades and awards, Brigitte is frequently invited to present at national and international meetings.

Brigitte graduated summa cum laude from the Albert Ludwig University of Freiburg, Germany and completed residency and research fellowships in Chicago at Rush-Presbyterian-St. Luke’s Medical Center, Northwestern University and the University of Chicago.

People within all levels of our organization, as well as academic health centers, nephrology practices, and innovators of kidney focused technology, each contribute meaningfully to making life better for people on home dialysis. This role provides me the opportunity to combine our collective thinking and skills to the benefit of patients we serve on home dialysis.

Dr. Graham Abra is the Chief Medical Officer, Home Therapies at Satellite Healthcare.

Dr. Abra brings to the role extensive experience as a practicing nephrologist and success in innovating and operationalizing clinical programs within Satellite Healthcare. These include playing a vital role in developing and implementing initiatives to identify and impede diabetic foot disease, prevent hospitalizations through managing fluid overload, and reduce infection rates within dialysis centers and home dialysis settings.

As Chief Medical Officer, Home Therapies, Dr. Abra will aim to bring the benefits of peritoneal and home hemodialysis to more people, introduce new technologies, and cultivate partnerships to continuously improve the clinical outcomes and overall experience of the company’s patients who choose to receive their dialysis therapy at home.

Value-based care is a model that benefits patients and every participant in the management of their overall health, and I’m excited to contribute to an organization that so effectively innovates and delivers best-in-class kidney care.

Jay Agarwal, MD is Chief Medical Officer of Satellite Healthcare’s value-based care division. In his role, Dr. Agarwal leads the organization’s effort to promote value-based care by improving patient outcomes and reducing unnecessary costs, through holistic and innovative approaches to patient health and wellness before they experience loss of kidney function.  This involves collaborating with providers, payors and other risk-bearing organizations.

Most recently, Dr. Agarwal served as regional medical director for UnitedHealth Group, overseeing quality improvement, clinical and financial outcomes for its end stage renal disease and chronic kidney disease program. Prior, he was chief executive officer of Nephrology Associates Medical Group, and held various leadership positions with DaVita. 

Dr. Agarwal attained an MBA from the University of Michigan and his Doctor of Medicine degree from the University of California, Los Angeles School of Medicine.

Throughout my career, I have endeavored to create improved outcomes for patients and meaningful value for physicians through building relationships and pursuing innovation. Kidney care is the epicenter of the issues and opportunities that now characterize population health. There is no time like the present to return and devote all of my effort to positively impact the future of kidney care as much as I am able.

Ravin Bisla is Satellite Healthcare’s Senior Vice President of Growth Initiatives, and Chief Development Officer for National Nephrology Alliance, Satellite Healthcare’s affiliated nephrology management services organization.

In these roles, Ravin will integrate the expertise of nephrology practices and our dialysis centers to manage the overall care of kidney patients, with the goal to deliver high clinical outcomes and streamline operations He will drive our potential to extend these services to nephrology practices within and beyond Satellite Healthcare’s current service areas.

Ravin joins Satellite Healthcare having led various health care functions, including finance, operations and corporate development. His previous workplaces include Deloitte Consulting, Vantage Oncology, Sound Inpatient Physicians and DaVita. Immediately prior to joining Satellite Healthcare, Ravin served as Chief Development Officer at Prime Plastic Surgery Associates in San Diego.

Home dialysis is a beautifully orchestrated collaboration between nephrologists, the treatment support team, patient, and caregiver leading to a better quality of life for those living on dialysis.

Keith has been an integral part of the CVS Kidney Care-Satellite Healthcare joint venture operations since the inception of the relationship in March 2020. Drawing on the strengths of the two organizations, Keith will help deliver on our mission of providing high quality care to those patients who entrust us with their care.

Additionally, Keith has been on the forefront of Satellite Healthcare’s home dialysis strategy to grow the adoption and expand the services that help people living with kidney disease enjoy the benefits and flexibility of treatment modalities centered in their home. Keith has extensive and diverse leadership experience with organizations that provide direct engagement with patients in meeting their myriad needs. 

Before he joined Satellite Healthcare, he served as Chief Operating Officer at New Season, a nationwide group of accredited opiate addiction treatment centers, where he focused on evolving the organization towards a patient-centric, quality-focused industry leader.

Earlier, he served as Regional Vice President of Fresenius Medical Care-North America, and subsequently led the company’s home therapy operations, developing, establishing and driving its growth and operational strategy.

Keith’s leadership tenure additionally included Dermatology Associates of Wisconsin, CorSolutions Inc., and HealthCor.

Keith attained a Bachelor of Arts degree in Biology and Master of Arts degrees in Biology and German at Texas Tech University.  He volunteers as a mentor with Edge4Vets, working with returning military veterans to review their resumes and place them in the Life Sciences industry.

Outstanding healthcare leadership requires four areas of focus – achieving high quality patient care and outcomes; nurturing and supporting those who deliver care; growing strategic markets; and practicing smart resource management.

Bina combines natural leadership, strategic thinking, and laser-focused execution resulting in outstanding clinical and financial outcomes. 

Bina oversees operations for Satellite Healthcare’s more than 80 in-center and home dialysis locations, as well as its Acute Dialysis Services. She also plays an integral role in the development and implementation of key strategic initiatives across the organization.  

In 2018, Bina joined Satellite as Regional Vice President where she quickly embraced Satellite’s unique mission-driven culture and leveraged her extensive dialysis industry experience to produce outstanding results. Previously, Bina held the position of Group Vice President at DaVita HealthCare Partners and Fresenius Medical Care, where she achieved excellent quality outcomes, built strong teams and delivered strong market growth. 

Bina earned a double BA in Economics and Psychology from the University of Mumbai, and an MBA from California Lutheran University. She has also completed a program certificate in Healthcare Strategy and Innovation Program from Babson Executive Education. Bina is a lifelong learner, committed to community service, and spends her free time practicing yoga, reading, and enjoying her family. 

I go to work every day with a sense of gratitude for the honor of caring for our patients – body, mind, and spirit.

Susie excels at inspiring a collective sense of purpose while thoughtfully balancing the needs of patients, employees and physician partners.

With her unique breadth and depth of ESKD experience, Susie’s expertise is at the intersection of business and care delivery. Susie leads a suite of health services that underscore our mission of helping patients live their best life possible. Susie oversees nutrition, social work, and admission operations and is also responsible for overall patient experience and advocacy. She plays an integral role in the development and implementation of key strategic initiatives across the organization.

Susie’s enduring commitment to Satellite Healthcare began early in her career, where she distinguished herself in clinical roles of increasing responsibility. Her dedication to patient care and strong business acumen has led her to regional leadership positions in the organization. Susie was particularly recognized for her talent to instill and nurture Satellite Healthcare’s mission, values and culture in strategic acquisitions in new markets. She quickly became the go-to senior leader to ensure new centers reflected the Satellite reputation for compassionate, high-quality care as well as operational excellence.    

Susie earned a nursing degree from Modesto Junior College and went on to become a Certified Nephrology Nurse (CNN). Deeply committed to the kidney health community, Susie is a frequent industry speaker and has served in leadership roles with a number of national nonprofits including the American Nephrology Nursing Association (ANNA) and the National Kidney Foundation (NKF).

Delivering on our mission depends on building and nurturing a strong team with individuals who feel valued and appreciated.

Lisa has a passion for helping companies meet their strategic goals through empowering employees to reach their fullest potential.

As Satellite’s senior executive of Human Resources, Lisa is responsible for providing strategic leadership and direction to maximize employee engagement and contribution, while driving workforce excellence and productivity. She provides guidance and oversight for all human resources functions including talent management, compensation and benefits, workforce planning and talent acquisition, employee relations, and employee health.

Lisa came to Satellite Healthcare in 2016 as Head of Talent Management. In 2019, she was promoted to VP of Talent Management and Employee Relations, where she provided support and guidance to the field and home office in all people–related areas. She was instrumental in efforts to ensure the safety and wellness of Satellite employees across the Country in response to the COVID-19 pandemic and during weather-related emergencies. Before joining Satellite, Lisa served in increasingly senior HR roles honing her skills in the areas of talent acquisition, leadership development, and organization development.

Lisa holds a Ph.D. in Organizational Psychology from California School of Professional Psychology as well as a BA in Psychology from the University of California, Berkeley.

It’s extremely exciting to be on the forefront of the change that is happening in healthcare. My role at Satellite Healthcare enables me to work with payers and physicians to bring the highest quality care to patients with kidney disease.

Jim Glafkides provides executive oversight for Value-based Care division. Additionally, he is actively involved in Satellite Healthcare’s response to the future direction of kidney care as addressed in the Executive Order on Advancing American Kidney Health.

Under Jim’s leadership, the Center for Medicare and Medicaid Innovation (CMMI) selected Satellite Healthcare to implement a Kidney Contracting Entity (KCE) Model demonstration with a goal to enhance proactive, preventive and cost-effective kidney care for Medicare beneficiaries with late-stage chronic kidney disease or end stage kidney disease. Central to this effort is bringing to patients the innovations, high-quality outcomes and convenience associated with home dialysis, while preparing for transplant.

Prior to his role at Satellite Healthcare, Jim was a Senior Contracts Manager and managed a portfolio of hospital, skilled nursing, mental health, home health and value-based dialysis contracts for Kaiser Permanente’s Northern California Region.  He worked in collaboration and conjunction with its Health Plan/Hospital and Physician leadership teams to ensure patients obtained access to medical services not provided within the Kaiser integrated system. Prior to his contracting role, he served as an analyst for its end stage renal disease operations.  

Jim graduated the University of California, Davis, with a Bachelor of Science degree in Exercise Science – Exercise Physiology, and Saint Mary’s College with a Master of Science degree in Health Services Administration.

Ensuring compliance and managing risk is a continuous process to adhere to regulatory guidelines, improve operational efficiencies, and increase quality of care.

Cassandra Pullen, JD, is Satellite Healthcare’s Vice President, Risk Management & Chief Compliance Officer and leads the organization’s sustained, long-term compliance with health care laws, rules and regulations. She believes that, in addition to managing risk for the organization, ensuring compliance improves operational efficiencies, and contributes to increases of quality of care provided to patients.

Prior to joining Satellite Healthcare, Cassandra has served as a Director of Compliance at University Hospitals of Cleveland, Faculty Services Organization and Kaiser Permanente of Ohio. Just before coming to Satellite Healthcare, she was a Senior Director of Ethics and Compliance for Fresenius Medical Care, NA. 

Cassandra received her law degree at Cleveland State University’s Marshall College of law, and a Bachelor of Arts degree in Urban Planning and Economic and Community Development at Bradford College in Massachusetts.

Cassandra is a Certified Compliance and Ethics Professional with the Society of Corporate Compliance and Ethics (SCCE); she attained her Certification in Healthcare Compliance with the Health Care Compliance Association (HCCA).

She has provided Pro Bono work and has served on the Board of several nonprofit charitable organizations for a number of years. 

From its inception, Satellite Healthcare’s mission and purpose have meaningfully impacted the well-being and quality of life of hundreds of thousands of people with kidney disease and have spawned innovations that provide superior kidney care. I’m excited to communicate the company’s unique approach to providing this care, to the patients we serve and the health care professionals and partners with whom we collaborate.

Robert Miller serves as Vice President of Brand Strategy and Experience at Satellite Healthcare.

Robert devotes his talents to execute upon Satellite Healthcare's brand strategy, highlighting its differentiation as a kidney care provider and its rich organizational culture.

Prior to joining Satellite Healthcare, Miller served as a global and U.S. marketing leader for health care companies including Abbott, and Baxter, and headed two health care advertising agencies, where he shaped company strategy, culture and ran day-to-day operations. His experience and success building brands for non-profit health care organizations and systems is extensive.

Miller holds an MBA in Marketing and Strategy from Northwestern University’s Kellogg School of Management and a BA in Economics from the University of Wisconsin-Madison.

Nothing is more rewarding than informing and connecting people through communications that positively influence behavior and action.

Patrice Smith leads Public Policy and Community Benefit for Satellite Healthcare. She effectively tells our story, increases our brand presence and advocates for our patients. Patrice’s work touches internal and external audiences, including employees, physicians, patients, influencers, media and policy makers.

Patrice has an extensive background in public relations and communications. Over the past two decades, she has honed her skills in corporate, not-for-profit and agency settings. She has managed high profile corporate communications departments at health care, pharmaceutical and financial services companies. Patrice has focused on executive and employee communications, video production, speaker placements, crisis communications, influencer engagement and community and government affairs.

Patrice holds a BA in Public Relations from San Jose State University. She also has a certificate from Harvard Business School, Executive Education Program. During her career, Patrice has received more than 20 awards for her work, including an Emmy nomination for the television series, City Walk. She is a member of the Public Relations Society of America. In her spare time, she lends her communications skills to various nonprofit organizations.

True success is about bringing value, and value begins and ends with people. Empowering teams to build practical, logical plans that translate a vision into reality is at the core of any strategic accomplishment.

Clayton guides teams throughout the organization to realize key growth and strategic initiatives that advance Satellite Healthcare’s mission. Additionally, Clayton led the establishment of the Satellite Healthcare Office of Strategy Management, contributing to continual improvement within the organization, and ensuring Satellite Healthcare’s business sustainability.

Clayton has deep experience developing strategy and improving operational efficiency for health care organizations.

Prior to joining Satellite Healthcare, Clayton served as an operations and marketing-communications leader at Preferred Homecare l Lifecare Solutions (a portfolio company of healthcare-focused private equity firm Beecken Petty O'Keefe, acquired by Lincare), and as corporate strategy lead at Coram Healthcare during its acquisition by CVS Health.  In these roles, he led teams that boosted revenue and increased market share, while reducing costs and improving patient care.

Clayton graduated from Colorado Christian University with a Bachelor of Science degree in Business Administration Management and has extensive training in regulatory compliance. 

Our nearly fifty year long history is guided by our mission of making life better for those living with kidney disease, and has its founding in the care we delivery every day by knowledgeable clinicians and business leaders. I am passionate about my role in developing and educating our people, who provide care to the patients we serve and the partners with whom we collaborate.

Kim leads a cohesive enterprise-wide approach to learning and development that benefits our patients, employees, and partners. Kim and her team focus on advancing our leadership competencies within the areas of clinical practice, business management, and service excellence.

Prior to joining Satellite Healthcare, Kim held key leadership roles in talent development, adult education, training, and organizational development at MedExpress Urgent Care, a division of UnitedHealth Group, Wesco Aircraft, and Jeppesen/Boeing. She earned a B.A. degree in Communication and Business Administration and an M.S.Ed. degree in Training & Organizational Development from Pennsylvania State University, which prepared her for her role as Senior Vice President of Learning and Development.

Satellite Healthcare’s leaders, clinicians, employees and board members come together with a single focus, to proactively address the impact of chronic kidney disease while finding innovative ways to make the life of each kidney patient the best it can be.

Satellite Healthcare is a national force in delivering strong patient health outcomes and a high degree of patient satisfaction.  It builds its operations, innovations and structure around the needs and aspirations of each individual patient.

I’m proud to serve on Satellite Healthcare’s Board because my utmost priority closely mirrors the organization’s mission, which is to make life better for those living with kidney disease.

When not-for profit organizations understand their tax status, they can abide by their obligations and more comprehensively plan how best to deliver their services.

Satellite Healthcare was an early adopter of home dialysis and has the highest percentage of patients on this modality.   I’m drawn to the organization because of its enduring commitment to treat kidney patients with the most appropriate, individualized and compassionate care for their needs. Satellite Healthcare is a transformational force in the dialysis industry.  Together, as a family of health care providers and patients, we are working toward individualized and empowered patient care.

Companies are better able to deliver on their mission when the functions that comprise them work arm-in-arm with a unified vision.  Satellite Healthcare’s focus on making life better for those with kidney disease is the North Star that guides everything they do.

Helping people with chronic disease change long-held habits is difficult without trained, invested care providers and the right tools to keep them on track.  Satellite Healthcare’s holistic, patient-focused care teams empower patients with the information to make decisions for a longer, healthier life.

With extensive financial and operating experience, Sarah Blanchard currently serves as chief financial officer for Udemy. Prior to Udemy, Sarah was CFO and COO at Omada Health, a digital care company that makes it possible for people with chronic conditions to achieve long-term improvements in their health. Previously, Blanchard served as CFO at CoreOS, an innovator in container-native solutions, which was acquired by Red Hat in 2018. Blanchard was also Vice President of Finance for Silver Spring Networks, a global provider of smart grid products. She holds an MBA from the Wharton School at the University of Pennsylvania and a BA from Michigan State University.

Satellite’s research focus on how best to deliver care has improved the standard of care within its centers and across the industry. Its patients, and those throughout the chronic kidney disease community, are the better for it.